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At Nationwide Windows & Doors, we prioritise the well-being and satisfaction of tenants as a central focus of our operations. 

Recognising that much of our work takes place within people’s homes, we ensure open and clear communication throughout the entire process. Our dedicated teams are committed to providing a high level of professionalism and expertise, ensuring that tenants’ needs and concerns are addressed with care and respect. 

Our installation teams undergo rigorous training to deliver top-quality workmanship while maintaining a friendly and respectful approach. We strive to minimise disruptions, maintain cleanliness, and ensure a positive experience for tenants during the installation or maintenance process.

We are dedicated to continuously enhancing the experience of tenants in social housing. We actively seek and value their feedback, as it provides valuable insights into their needs and allows us to make necessary improvements. 

Through regular feedback channels and satisfaction surveys, we gather information that helps us better understand tenants’ experiences and identify areas where we can enhance our services. By actively listening to tenants’ voices and addressing their concerns, we strive to continually improve the quality of our work and ensure their satisfaction.

When we’re working in a home, you can help us to deliver a better service by:

In order to further enhance the tenant experience, we have created a special portal containing a whole host of useful documents and videos, including maintenance guides, user manuals, important contact details and ‘how to’ visual aids.

Click on the LOG IN box at the top of the page and enter your details to find out more.

For more information on our tenant commitment